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Our Terms & Conditions + Privacy Policy

Terms & Conditions

Last updated: May 27, 2025


These Terms and Conditions (“Terms”) apply to all participants of the Secure to Love Again™ program, offered by Beacon Hill Counselling & Coaching. By enrolling in the program, you agree to the following terms:

1. Program Access & Use

Upon registration, you’ll receive access to the Secure to Love Again™ program, including:

  • Weekly video lessons (released on a hybrid schedule: Week 1 available immediately, then weekly drip access for the remaining content)

  • Downloadable PDF tools and nervous system workbooks

  • Optional live group coaching sessions (if you join The Circle)

  • Optional 1:1 coaching (if included in your tier)

 

Your access is for personal, non-transferable use only. Please do not share, reproduce, or distribute any materials without written permission.

 

2. Coaching vs. Therapy Disclaimer

This program offers psychoeducational tools, self-inquiry prompts, and nervous system–informed coaching. It is not a substitute for therapy, crisis intervention, or medical advice.

If you're in significant distress, please seek help from a licensed mental health professional or a local crisis resource.

3. Emotional Safety & Group Participation

If you choose to participate in The Circle (weekly group coaching), you agree to uphold the emotional safety of the group:

  • Respect confidentiality

  • Engage with curiosity and compassion

  • Refrain from judgment or advice-giving unless explicitly invited

Beacon Hill reserves the right to remove any participant from group calls or community spaces if their behaviour compromises the safety of others. No refunds will be issued in such cases.

4. Refund & Cancellation Policy

We stand behind the value of this program, and we also honour your decision-making process.

If you begin the program and realize within the first 14 days that it’s not a fit, you may request a one-time refund by contacting us directly at help@beaconhill-relationships.com.

After Day 14 or once Week 3 materials have been accessed (whichever comes first), no refunds will be issued.

All sales are final beyond this window. This policy helps protect the integrity of the material and the emotional container we hold.

5. Payment Terms

You agree to pay the full fee for the program tier selected at checkout. If you’re on a payment plan, you are responsible for completing all installments — even if you decide not to finish the program.

Payment is securely processed; Beacon Hill does not store your credit card information.

6. Intellectual Property

All course content, including videos, PDFs, worksheets, and frameworks, is the intellectual property of Krista Lachapelle and Beacon Hill Counselling & Coaching.

You are granted a personal license to use this material in your healing journey. Sharing, reselling, or repurposing without written permission is not permitted.

7. Group Coaching Add-On (The Circle)

The Secure to Love Again™ Circle is an optional add-on priced at $240 CAD for 10 weeks of live group coaching and support. This fee is non-refundable and only available to current program participants.

 

Group calls take place on Wednesdays at 12:00pm PT via Zoom. Replays are not guaranteed, as this is a live and confidential container.

8. Updates & Modifications

We reserve the right to update these Terms at any time. All changes will be posted here and will apply moving forward.

9. Contact

Questions? We’re here.
Krista Lachapelle
Founder, Beacon Hill Counselling & Coaching
📧 help@beaconhill-relationships.com

Forest Road
Mountain

Privacy Policy

Last updated: May 27, 2025

 

This Privacy Policy outlines how your personal information is collected, used, and protected when you interact with the Secure to Love Again™ program, hosted by Beacon Hill Counselling & Coaching.

1. Who We Are

This site and program are operated by:
Krista Lachapelle
Founder, Beacon Hill Counselling & Coaching
📍 Vancouver, BC
📧 help@beaconhill-relationships.com

2. What Information We Collect

We collect the following types of information when you interact with this site:

  • Personal Info: Name, email address, and any details you provide through forms (such as quiz answers or messages).

  • Payment Info: Collected securely via our payment processor (e.g., Wix Payments). We do not store your full credit card number.

  • Website Data: Standard analytics, such as page visits, clicks, and traffic source (used only to improve your experience).

 

3. How We Use Your Information

We use your information to:

  • Deliver program content and access (e.g., logins, modules, and coaching sessions)

  • Send supportive emails, quiz results, and program updates

  • Respond to questions or support requests

  • Process secure payments

  • Improve site and user experience

 

💌 If you’ve signed up for the quiz or program, your email may also be added to our mailing list. You can unsubscribe at any time using the link at the bottom of any message.

4. How Your Data Is Stored & Protected

All data is securely stored using Wix’s encrypted servers. Payment data is handled via secure third-party processors and is never seen or saved by Beacon Hill.

We do not sell or share your information with any third party.

5. Group & Coaching Confidentiality

If you join The Secure to Love Again™ Circle (group coaching add-on), any personal information or stories you share in live sessions are confidential within the group. We ask all participants to uphold this agreement.

Group calls may be recorded for educational purposes only with your consent and are never shared publicly.

 

6. Cookies & Analytics

This website uses basic cookies to provide you with a smooth browsing experience and to analyze usage data. You may disable cookies in your browser settings.

 

7. Your Rights

You may request to:

  • Access, correct, or delete any personal data we hold about you

  • Unsubscribe from all communications

  • Opt out of tracking or analytics

 

To make a request, email us at:
help@beaconhill-relationships.com

 

8. Minors

This program is not intended for individuals under the age of 18. If you are a parent or guardian and believe your child has submitted information, please contact us to request removal.

 

9. Updates to This Policy

This policy may be updated from time to time. All changes will be posted here, and the “Last updated” date will reflect the most recent revision.

 

10. Contact Us

If you have any questions about how your information is used or stored, please reach out:

📧 help@beaconhill-relationships.com
🌐 www.securetoloveagain.com

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© 2025 - 2026 Beacon Hill Relationships™ and Secure to Love Again™

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